Services

Three ways to ship AI support that performs.

Every engagement is built around deflection — the metric that actually drives ROI under consumption-based AI support pricing. We work across SaaS business models: B2C, B2B, retail, fintech, and beyond.

Launch

Fast initial implementation and go-live.

Who it's for

Teams standing up their first AI support agent and needing it in production — well — in weeks.

Outcome

Production AI agent handling your top intents with real actions, wired into your help desk and ready to take real volume.

  • Discovery + top-intent mapping
  • Workflow + action design
  • Help-desk + systems integration
  • Knowledge base ingestion + structuring
  • Production launch and rollout plan
  • 30-day post-launch checkpoint
Most popular

Accelerate

Implementation plus deflection optimization and tuning.

Who it's for

Teams who want it shipped and want it tuned — driving deflection from launch numbers to contract numbers.

Outcome

Higher automated resolution rate, expanded action coverage, and a system that compounds week over week.

  • Everything in Launch
  • Intent expansion + edge-case coverage
  • Action coverage expansion in your systems
  • Escalation + CSAT-safe handoff logic
  • Weekly deflection + quality reporting
  • 90 days of hands-on tuning

Partner

Embedded support and continuous improvement.

Who it's for

Teams treating AI support as core infrastructure — wanting an embedded specialist who keeps it sharp.

Outcome

An always-improving program with quarterly deflection lifts and a clear roadmap tied to product changes.

  • Everything in Accelerate
  • Embedded weekly hours
  • Quarterly intent + action audits
  • Roadmap planning tied to product releases
  • QA program and continuous tuning loop
  • Priority response and on-call support

Every engagement is tailored to your business model — B2C, B2B, retail, finance, or another SaaS shape — and to your existing help-desk stack.

Platform-agnostic — we implement against your stack

ForethoughtAI Agent platform
ZendeskSalesforceIntercomKustomerCRMs

Not sure which tier fits?

Tell us about your program on a 30-minute call. We'll point you to the right one — even if it's the smallest.